IT Hub

Salesforce recently introduced a new AI agent framework - internally referred to as Agentforce - designed to help enterprises automate multi-step processes across sales, service, and internal operations.

Enterprises use Slack to simplify communication and collaboration and integrate systems via apps and bots. With more sensitive discussions and information migrating to Slack, it should be treated as a sensitive enterprise system requiring well-structured security controls and strict compliance enforcement.

ServiceNow AIOps empowers IT operations teams by combining powerful machine learning, advanced analytics, and generative AI directly into the ServiceNow platform.

ServiceNow automation empowers IT administrators to eliminate repetitive tasks, improve service delivery, and reduce operational overhead.

There are a number of situations where IT administrators and business users need to move Google Drive data to an account outside their organization. These cases might include employee offboarding, partnerships with external collaborators, mergers and acquisitions, or just a shift from one company domain to another.

As organizations increasingly rely on Zoom for collaboration, IT administrators must ensure that every virtual meeting remains secure and compliant. Zoom has evolved rapidly in response to growing cybersecurity concerns.

Workday Orchestrate is a powerful capability that enables organizations to automate and streamline complex business processes across systems, departments, and teams. It allows enterprises to build, execute, and monitor end-to-end workflows within Workday and beyond, using a no-code/low-code visual designer.

Salesforce has two focused certifications to help professionals demonstrate their knowledge in AI: the Salesforce AI Associate and the Salesforce Certified Agentforce Specialist.

Microsoft Entra ID Application Proxy securely extends access for people to internal web applications without exposing the rest of your network to the Internet. It acts as a reverse proxy service and is especially useful for organizations with both on-premises and cloud-based systems or for organizations still on their cloud journey.

Doctors, therapists, and medical staff often use platforms like Zoom to communicate with patients. But when personal health information is involved, there are strict rules to follow. One of the most important sets of rules is called HIPAA: Health Insurance Portability and Accountability Act.