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Google Workspace 2-Step Verification: Set-Up & How to Manage

Google Workspace
Reco Security Experts
Updated
November 19, 2024
November 21, 2024

How to Set Up and Manage 2-Step Verification in Google Workspace

Ensuring the security of your digital accounts is more critical than ever, and Google Workspace provides robust tools to help protect user data. One essential feature is 2-Step Verification (2SV), an added layer of security designed to prevent unauthorized access. This guide will explore how 2SV works within Google Workspace, and tips on setting it up effectively. By implementing 2SV, organizations can greatly enhance account protection, keeping sensitive information safe from threats.

Accessing 2-Step Verification Settings

  1.  Sign in to Google Admin Console
    1. Open Admin Console (admin.google.com)
    2. Log in by using your Google Workspace Admin credentials
  1.  Access Admin Console’s 2-step verification page
    1. Go to Menu (≡) > Security > Authentication > 2-Step verification

Allowing 2-Step Verification

This setting controls users' ability to enable or disable their account’s 2-Step Verification settings in Security Settings. This is required if Google Workspace Administrators are enforcing 2-Step Verification.

  1. Access Admin Console’s 2-step verification page
    • Sign in to Google Admin Console
      • Open Admin Console (admin.google.com)
      • Log in by using your Google Workspace Admin credentials
    • Go to Menu (≡) > Security > Authentication > 2-Step verification
  2. Allow 2 - Step Verification on the Selected Organizational Unit

    Note: 2-Step Verification can be enabled for all users by selecting the Parent (top) Organization
    • Choose the target Organizational Unit
    • Check on ‘Allow users to turn on 2-Step Verification
    • Save the changes

This screenshot shows the Google Workspace Security Settings page, where the parent organizational unit is selected, and 2-step Verification is turned on for everyone in the organization. It helps illustrate how the admin sets up security for all user accounts.

Enforcing 2-Step Verification

This setting forces users to use 2-Step Verification when logging in. 

  1. Access Admin Console’s 2-step verification page
    • Sign in to Google Admin Console
      • Open Admin Console (admin.google.com)
      • Log in by using your Google Workspace Admin credentials
    • Go to Menu (≡) >Security >Authentication >2-Step verification
  2. Enforce 2-Step Verification on the Selected Organizational Unit

    Note: 2-Step Verification can be enabled for all users by selecting the Parent (top) Organization
    • If users are already using 2-Step Verification
      • Choose the target Organizational Unit
      • Under ‘Enforcement’ select “On
      • Save the changes
    • If users have not yet set up 2-Step Verification
      • Choose the target Organizational Unit
      • Under ‘Enforcement’ select “On from
      • Select the date on when Enforcement will begin
      • Save the changes

Here, this screenshot in Google Workspace highlights the Enforcement options for 2-Step Verification, allowing administrators to choose between turning it off, enforcing it immediately for users who have already set it up, or setting a future date for enforcement for those who have not yet activated the feature.

Timeline Summary of Setting-Up 2SV

Phase Description Steps
Phase 1 Allow users to enable/disable 2SV
  1. Sign in to Admin Console at admin.google.com.
  2. Go to Menu (≡) > Security > Authentication > 2-Step Verification.
  3. Select the target Organizational Unit (OU).
  4. Enable "Allow users to turn on 2-Step Verification" and save changes.
Note: Enabling at the Parent Organization level applies to all users.
Phase 2 Users set up 2SV
  1. Users sign in at myaccount.google.comand go to Security > 2-Step Verification.
  2. Re-sign in for verification, then click "Turn on 2-Step Verification."
  3. Follow on-screen steps to add a phone number for codes.
  4. Select a secondary verification method (e.g., Authenticator, Google Prompt, backup codes).
Phase 3 Enforce 2SV for all users
  1. Users sign in at myaccount.google.comand go to Security > 2-Step Verification.
  2. Go to Admin Console > Security > Authentication > 2-Step Verification.
  3. Select the target OU.
  4. Under Enforcement, select "On" to enforce now or "On from" to set a start date.
  5. Save changes.
Note: Use the "New user enrollment period" setting to delay enforcement for new users (1 day to 6 months).

How Can Users Set-Up 2-Step Verification?

After completing the 2-step verification, the Administrator can advise users to proceed with the following steps:

Set up 2-Step Verification from the end-users' end:

1. Ask your user/s to sign in to their Google Account: myaccount.google.com

2. Go to Security > look for “How you sign in to Google” > click 2-Step Verification

3.

The above screenshot shows the Security page on the user's myaccount.google.com in Google Workspace, where they can activate 2-Step Verification to enhance the security of their Google account.

4. For security purposes, it’ll ask your user to sign in back to their Google account

5. Once signed in, click Turn on 2-Step Verification

This screenshot features the option to activate 2-Step Verification in Google Workspace, highlighting the "Turn on 2-Step Verification" button that users can click to enhance their account security.

6. Follow the on-screen steps to complete the 2SV setup.

  • Add a valid phone number to receive the verification code:

This screenshot prompts users to enter a phone number to receive verification codes as part of the 2-Step Verification setup in Google Workspace. It ensures an added layer of security by allowing users to verify their identity through a mobile device.

  • Click Next

The above screen shows the user to enter the verification code sent to their phone to complete the 2-Step Verification setup in Google Workspace. This step ensures the user's identity and enhances account security.

  1. The verification code will be sent to the phone number provided by the user. Once received, enter and click Verify
  2. Once verified, a success message will show “You're now protected with 2-Step Verification”
  3. Click Done to close the window.

Here, this screen shows a confirmation message that indicates the user has successfully enabled 2-step Verification in Google Workspace, enhancing their account security.

7. After turning on the 2-step verification, the user must either select all “Second steps” methods or select one of the “Second steps” that the user prefers to set up.

  • Second Steps options:

This screenshot shows the various secondary verification methods in Google Workspace's 2-Step Verification setup. Users can choose from options like security keys, Google prompts, the Authenticator app, and backup codes, each designed to enhance account security by providing an additional layer of protection during the sign-in process.

2-Step Verification Secondary Options

Security methods Description
Passkey and security keys Used with 2-Step Verification to enhance account security against hacking attempts.
Google Prompt Allows you to confirm your identity by tapping a notification on your phone.
Authenticator The Google Authenticator app generates one-time verification codes for sites and apps supporting 2-Step Verification.
Backup codes Codes to use when you can't access your primary 2-Step Verification method, useful if you lose your phone or change your number.

Locked Out Users After Enforcing 2-Step Verification

When an Administrator Enforces 2-Step Verification or when the users are not able to set up 2SV during the enrollment period, users get locked out. Before deploying 2SV, communicate your company’s plans to your users.

How to Extend the Enrollment Period to Users Who Were Locked Out?

Group the affected users to an Organizational Unit and set a new deadline. See: Enforcing 2-step verification section, if users have not yet set it up.

How to Identify Which Users Have Already Enabled 2-Step Verification?

Administrators can track their user’s 2SV enrollment by using Admin Console’s Security Reports

  1. Open Admin Console (admin.google.com)
  2. Log in by using your Google Workspace Admin credentials
  3. Go to Menu (≡) > Reporting > User Reports > Security

Note: Only Google Workspace Business Plus and up have access to this feature.

Here, the screenshot shows the Security Reports section in the Google Workspace Admin Console, where administrators can view the enrollment status of users for 2-Step Verification, helping them manage and monitor security compliance across the organization.

Preventing New Users from Being Locked Out During Initial Login

To give new users time to enroll before enforcement applies to their accounts, Admin Console’s 2-Step Verification settings allow a New User enrollment period. You can select a time frame from 1 day to 6 months. During this period, users can sign in with just their passwords.

  • Open Admin Console (admin.google.com)
  • Log in by using your Google Workspace Admin credentials
    • Go to Menu (≡)>Security>Authentication>2-Step verification

This screenshot shows the 'New user enrollment period' section in the Admin Console's 2-Step Verification settings for Google Workspace. It allows administrators to set a specific timeframe for new users to enroll in 2-Step Verification. This helps enhance security by ensuring all new users complete the verification process within the designated period.

Conclusion

In summary, rolling out 2-Step Verification (2SV) on Google Workspace is a solid move for better security. It’s a team effort—admins set it up and enforce it, while users pick their preferred method, like prompts or backup codes. Keeping track of who’s onboard is easy with reporting tools, and a grace period helps new users ease into it. With everyone playing their part, you’re all set for a smoother, safer workspace.

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